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    COURSE INTRODUCTION
    Course Syllabus
    Unit 1: Leadership
    Unit 1 Learning Outcomes
    1.1: Qualities of a Good Leader
    Communication
    Problem-Solving and Decision-Making
    Empathy
    What Is Empathy?
    Transparency
    Transparency in an Organization
    Inspiration
    Inspirational Leadership
    Leadership and Managing Change
    1.2: Leadership Styles
    Autocratic Leadership
    Examples of Autocratic Leadership
    Democratic Leadership
    Examples of Democratic Leadership
    Servant Leadership
    Transactional Leadership
    How Transactional Leadership Is Relevant Today
    Transformational Leadership
    Driving Transformation
    1.3: Leadership Values and Culture
    Vision
    How to Build a Values-Driven Visionary Business
    Passion
    Where Know-How Meets Passion
    Influence
    The Influence Model
    Empowerment
    Effective Empowerment
    1.4: Leading Change
    Force Field Analysis
    Resistance to Change
    Change Models
    Avoiding the Pitfalls of Change
    Unit 1 Study Resources
    Unit 1 Review Video
    Unit 1 Review Slides
    Study Guide: Unit 1
    Unit 1 Assessment
    Unit 1 Assessment
    Unit 2: Motivation
    Unit 2 Learning Outcomes
    2.1: Motivational Leadership
    Qualities of a Motivational Leader
    How Leadership Style Influences Motivation
    Connecting Motivation to Organizational Performance
    2.2: Motivation Practices
    Best Practices and Industry Benchmarks
    Using Benchmarked Data
    Reward Systems
    Money Can't Buy Happiness
    Employee Recognition
    High-Performing Employees
    2.3: Work and Organizational Structure
    Authority and Accountability
    Types of Organizational Structures
    Effects of Structure on Behavior
    2.4: Organizational Climate
    Categories of Climate
    Factors of Climate
    Organizational Culture versus Organizational Climate
    Unit 2 Study Resources
    Unit 2 Review Video
    Unit 2 Review Slides
    Study Guide: Unit 2
    Unit 2 Assessment
    Unit 2 Assessment
    Unit 3: Conflict Management
    Unit 3 Learning Outcomes
    3.1: Conflict Management Overview
    Sources of Conflict
    Processes and Stages of Conflict
    Types of Conflict
    Characteristics of Conflict
    3.2: Conflict as an Advantage
    Healthy Debates and Respectful Disagreements
    Problem Solving and Creativity
    Reasons to Problem-Solve Creatively
    Conflict and Employee Engagement
    The Five Golden Rules
    Improved Productivity and Relationships
    3.3: Conflict Management and Conflict Resolution
    Differences and Similarities
    Conflict Transformation
    Tools, Tips, and Application
    3.4: Conflict Management Styles
    Primary Styles in Conflict
    Managing Styles
    Unit 3 Study Resources
    Unit 3 Review Video
    Unit 3 Review Slides
    Study Guide: Unit 3
    Unit 3 Assessment
    Unit 3 Assessment
    Unit 4: Team Development
    Unit 4 Learning Outcomes
    4.1: Teams
    Group versus Team
    Types of Teams
    Creating Effective Teams
    Individuals as Team Players
    Being a Good Team Member
    4.2: Team Development
    Stages of Team Development
    Independence, Dependence/Interdependence
    Characteristics of a Successful Team
    4.3: Managing Teams
    Norms, Roles, and Expectations
    Effective Team Meetings
    4.4: Team-Building
    Maintaining Cohesive Teams
    Team-Building Activities
    Unit 4 Study Resources
    Unit 4 Review Video
    Unit 4 Review Slides
    Study Guide: Unit 4
    Unit 4 Assessment
    Unit 4 Assessment
    Unit 5: Group Dynamics
    Unit 5 Learning Outcomes
    5.1: Group Dynamics
    Formal and Informal Groups
    Social Exchange Theory
    Punctuated-Equilibrium Model
    5.2: Structure
    Roles
    Norms
    Status
    Organizational Structure
    5.3: Groups versus Individuals
    Effort
    Decision-Making
    Groupthink
    5.4: Introverts and Extroverts
    Similarities and Differences
    Leveraging All Styles
    Unit 5 Study Resources
    Unit 5 Review Video
    Unit 5 Review Slides
    Study Guide: Unit 5
    Unit 5 Assessment
    Unit 5 Assessment
    Course Feedback Survey
    Course Feedback Survey
    Study Guide
    BUS640 Study Guide
    Certificate Final Exam
    BUS640: Certificate Final Exam
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  • All categories
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  • Art History
  • Communication
  • English
  • Philosophy
  • Business Administration
  • Computer Science
  • English as a Second Language
Professional Development
  • Business and Communication
  • College Success
  • Computer and Information Technology
  • General Knowledge for Teachers
  • Writing and Soft Skills
Science and Math
  • Biology
  • Chemistry
  • Mathematics
  • Physics
Social Science
  • Economics
  • Geography
  • History
  • Political Science
  • Psychology
  • Sociology
  • Catalyst Test
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  1. BUS640: Advanced Organizational Behavior
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Saylor Academy © 2010-2025 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.