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Unit 1 Review Slides

COURSE INTRODUCTION

Course Syllabus

Unit 1: Leadership

Unit 1 Learning Outcomes

1.1: Qualities of a Good Leader

Communication

Problem-Solving and Decision-Making

Empathy

What Is Empathy?

Transparency

Transparency in an Organization

Inspiration

Inspirational Leadership

Leadership and Managing Change

1.2: Leadership Styles

Autocratic Leadership

Examples of Autocratic Leadership

Democratic Leadership

Examples of Democratic Leadership

Servant Leadership

Transactional Leadership

How Transactional Leadership Is Relevant Today

Transformational Leadership

Driving Transformation

1.3: Leadership Values and Culture

Vision

How to Build a Values-Driven Visionary Business

Passion

Where Know-How Meets Passion

Influence

The Influence Model

Empowerment

Effective Empowerment

1.4: Leading Change

Force Field Analysis

Resistance to Change

Change Models

Avoiding the Pitfalls of Change

Unit 1 Study Resources

Unit 1 Review Video

Unit 1 Review Slides

Study Guide: Unit 1

Unit 1 Assessment

Unit 1 Assessment

Unit 2: Motivation

Unit 2 Learning Outcomes

2.1: Motivational Leadership

Qualities of a Motivational Leader

How Leadership Style Influences Motivation

Connecting Motivation to Organizational Performance

2.2: Motivation Practices

Best Practices and Industry Benchmarks

Using Benchmarked Data

Reward Systems

Money Can't Buy Happiness

Employee Recognition

High-Performing Employees

2.3: Work and Organizational Structure

Authority and Accountability

Types of Organizational Structures

Effects of Structure on Behavior

2.4: Organizational Climate

Categories of Climate

Factors of Climate

Organizational Culture versus Organizational Climate

Unit 2 Study Resources

Unit 2 Review Video

Unit 2 Review Slides

Study Guide: Unit 2

Unit 2 Assessment

Unit 2 Assessment

Unit 3: Conflict Management

Unit 3 Learning Outcomes

3.1: Conflict Management Overview

Sources of Conflict

Processes and Stages of Conflict

Types of Conflict

Characteristics of Conflict

3.2: Conflict as an Advantage

Healthy Debates and Respectful Disagreements

Problem Solving and Creativity

Reasons to Problem-Solve Creatively

Conflict and Employee Engagement

The Five Golden Rules

Improved Productivity and Relationships

3.3: Conflict Management and Conflict Resolution

Differences and Similarities

Conflict Transformation

Tools, Tips, and Application

3.4: Conflict Management Styles

Primary Styles in Conflict

Managing Styles

Unit 3 Study Resources

Unit 3 Review Video

Unit 3 Review Slides

Study Guide: Unit 3

Unit 3 Assessment

Unit 3 Assessment

Unit 4: Team Development

Unit 4 Learning Outcomes

4.1: Teams

Group versus Team

Types of Teams

Creating Effective Teams

Individuals as Team Players

Being a Good Team Member

4.2: Team Development

Stages of Team Development

Independence, Dependence/Interdependence

Characteristics of a Successful Team

4.3: Managing Teams

Norms, Roles, and Expectations

Effective Team Meetings

4.4: Team-Building

Maintaining Cohesive Teams

Team-Building Activities

Unit 4 Study Resources

Unit 4 Review Video

Unit 4 Review Slides

Study Guide: Unit 4

Unit 4 Assessment

Unit 4 Assessment

Unit 5: Group Dynamics

Unit 5 Learning Outcomes

5.1: Group Dynamics

Formal and Informal Groups

Social Exchange Theory

Punctuated-Equilibrium Model

5.2: Structure

Roles

Norms

Status

Organizational Structure

5.3: Groups versus Individuals

Effort

Decision-Making

Groupthink

5.4: Introverts and Extroverts

Similarities and Differences

Leveraging All Styles

Unit 5 Study Resources

Unit 5 Review Video

Unit 5 Review Slides

Study Guide: Unit 5

Unit 5 Assessment

Unit 5 Assessment

Course Feedback Survey

Course Feedback Survey

Study Guide

BUS640 Study Guide

Certificate Final Exam

BUS640: Certificate Final Exam
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Arts & Humanities

Art History

Communication

English

Philosophy

Business Administration

Computer Science

English as a Second Language

Professional Development

Business and Communication

College Success

Computer and Information Technology

General Knowledge for Teachers

Writing and Soft Skills

Science and Math

Biology

Chemistry

Mathematics

Physics

Social Science

Economics

Geography

History

Political Science

Psychology

Sociology

Catalyst Test

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BUS640: Advanced Organizational Behavior
Unit 1: Leadership
Unit 1 Study Resources
Unit 1 Review Slides

Unit 1 Review Slides

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Saylor Academy © 2010-2025 except as otherwise noted. Excluding course final exams, content authored by Saylor Academy is available under a Creative Commons Attribution 3.0 Unported license. Third-party materials are the copyright of their respective owners and shared under various licenses. See detailed licensing information. Saylor Academy®, Saylor.org®, and Harnessing Technology to Make Education Free® are trade names of the Constitution Foundation, a 501(c)(3) organization through which our educational activities are conducted.