Healthy Debates and Respectful Disagreements
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buttons.Introduction
Conflict can be perceived as negative and difficult. However, this chapter will help you understand conflict more clearly and see that it is not bad and is healthy to resolve issues so employees can achieve business outcomes. Also included are the five phases of negotiation to create wins for everyone involved.
Source: Seneca College, https://pressbooks.senecapolytechnic.ca/organizationalbehaviour/chapter/chapter-10/
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