Differences and Similarities

Usually conflict results into creative ideas, creation of new policies, procedures, services and products. Implementation of solution for conflict may result into additional costs as well. The conflicts and styles of conflict resolution in projects effect individual, team,

project, departmental and organizational outcomes. Sometimes they even impact the country's economy at large if the project is a huge project. The project manager needs to stimulate the conflicts to the opposing party to reach constructive functional conflict using techniques such as communication, heterogeneity and competition.

It is best practice to have a conflict management plan with strategies to handle conflicts whether to prevent, resolve, prioritize and act. It should also consists of capacity building and training steps and measures to deal with conflicts. Large team size, functional diversity and team tenure diversity promotes constructive conflicts in projects. The implementation of solution to conflict leads to change management in the organization.