Identify the Need for a Business Case
Completion requirements
The business case documents the need for the project. In this chapter, pay attention to how the business case uses numbers or statistics to make a case for the project.
Summary
Documenting the business case is one of the most critical steps in the project life cycle. Only with a clearly defined business case will you ensure your project delivers the capability to achieve the business benefits expected by your customer.
As the project progresses it is important to monitor and report on how the actual progress of the work compares and supports the business case, through to the ultimate completion and realisation of benefits.