Conflict Management: Identifying Active Listening
Completion requirements
Watch these three short videos, which offer common workplace situations that demonstrate the importance of communication and active listening for resolving workplace conflict.
- Video 1: Conflict Management: Identifying Active listening
- Video 2: Conflict Management: Conflict in the Workplace
- Video 3: Conflict Management: Addressing Resistance to Change
Source: IOM – UN Migration, https://www.youtube.com/watch?v=nOui-o6LHfo, https://www.youtube.com/watch?v=iRg-HbqqBxI, https://www.youtube.com/watch?v=9Z7lp5JDwsY
This work is licensed under a Creative Commons Attribution 4.0 License.
Last modified: Wednesday, December 18, 2024, 9:52 AM