5.1.1 Evaluating Books

5.1.4 Evaluating Social Media

Although social media (for example, Twitter or Facebook) is generally treated as an object under study rather than a source of information on a topic, the prevalence of social media as communication and sharing platforms must be acknowledged. It's important to be skeptical of these sources, especially for inclusion in a literature review. However, as with any other web resource,you can evaluate a social media posting for authenticity by asking the following questions:

  • Location of the source – Is the author in the place they are tweeting or posting about?
  • Network – Who is in the author's network and who follows the account?
  • Content – Can the information be corroborated from other sources?
  • Contextual updates – Does the author usually post or tweet on this topic? If so, what did past or updated posts say? Do they fill in more details?
  • Reliability – does the author cite sources and are those sources reliable?