This paper results from research surveying executives with robust analysis and offers insight into their needs. This case study shows that current tools were insufficient. More information architecture using data warehousing, OLAP tools, and data mining was required to equip them for their information needs and better decision-making. Consider when you have not had the tools to perform your best analysis. Were you able to obtain the tools and information you needed, or did you have to be creative or "make do"? How can an analyst influence the decisions on providing tools, appropriate architecture, and data sources within a firm?
6. Case Study
This section discusses the organization under study and describes the collection and analysis of primary and secondary data.