Modern information systems can raise various legal and ethical issues in addition to those associated with intellectual property. After reading the selection, what are some of the most significant ethical challenges that professionals using and developing BI systems should consider? How do these ethical issues translate into specific laws and regulations? Is the legal structure keeping up with the development of new technology?
Non-Obvious Relationship Awareness
Digital technologies have given people many new capabilities that simplify and expedite the collection of personal information. Every time a person comes into contact with digital technologies, information about that person is being made available. From location to web-surfing habits, your criminal record to your credit report, you are constantly being monitored. This information can then be aggregated to create profiles of each person.
While much of the information collected was available in the past, collecting it and combining it took time and effort. Today, detailed information about a person is available for purchase from different companies. Even information not categorized as PII can be aggregated in such a way that an individual can be identified.
This process of collecting large quantities of a variety of information and then combining it to create profiles of individuals is known as Non-Obvious Relationship Awareness, or NORA. First commercialized by big casinos looking to find cheaters, NORA is used by both government agencies and private organizations, and it is big business.
Non-obvious relationship awareness (NORA)
In some settings NORA can bring many benefits such as in law
enforcement. By being able to identify potential criminals more
quickly, crimes can be solved sooner or even prevented before
they happen. But these advantages come at a price, namely, our
privacy.
Restrictions on Data Collecting
In the United State the government has strict guidelines on
how much information can be collected about its citizens.
Certain classes of information have been restricted by laws over
time and the advent of digital tools has made these restrictions
more important than ever.
Children's Online Privacy Protection Act
Websites that collect information from children under the age of
thirteen are required to comply with the Children's Online Privacy
Protection Act (COPPA), which is enforced by the Federal Trade
Commission (FTC). To comply with COPPA, organizations must
make a good-faith effort to determine the age of those accessing
their websites and, if users are under thirteen years old, must obtain
parental consent before collecting any information.
Family Educational Rights and Privacy Act
The Family Educational Rights and Privacy Act (FERPA) is a US law that protects the privacy of student education records. In brief, this law specifies that parents have a right to their child's educational information until the child reaches either the age of eighteen or begins attending school beyond the high school level. At that point control of the information is given to the child. While this law is not specifically about the digital collection of information on the Internet, the educational institutions that are collecting student information are at a higher risk for disclosing it improperly because of digital technologies.
Health Insurance Portability and Accountability Act
The Health Insurance Portability and Accountability Act of 1996
(HIPAA) singles out records related to health care as a special class
of personally identifiable information. This law gives patients
specific rights to control their medical records, requires health care
providers and others who maintain this information to get specific
permission in order to share it, and imposes penalties on the
institutions that breach this trust. Since much of this information is
now shared via electronic medical records, the protection of those
systems becomes paramount.
General Data Protection Regulation
GDPR Logo
The European Union, in an effort to help people take control over their personal data, passed the General Data Protection Regulation (GDPR) in May 2016. While this protection applies to the countries in the EU, it is having an impact of U.S. companies using the Internet as well. The regulation went into effect May 25, 2018.
EU and non-EU countries have different approaches to protecting the data of individuals. The focus in the U.S. has been on protecting data privacy so that it does not impact commercial interests.
In the EU, the individual's data privacy rights supersede those of
business. Under GDPR data cannot be transferred to countries that do not have adequate data protection for individuals.
Currently, those countries include, but are not limited to, the
United States, Korea, and Japan. While the GDPR applies to
countries in the EU, it is having an impact around the world as
businesses in other countries seek to comply with this regulation. IEEE
Spectrum.
One week prior to the effective date of May 25, 2018, only 60% of companies surveyed reported they would be ready by the deadline.
Clearly, the message of GDPR has gone out around the world. It is likely that greater data protection regulations will forthcoming from the U.S. Congress as well.