Sociologists have used qualitative research methods to conduct research and obtain data to explain, predict or control an aspect of social reality. These research methods are increasingly being used in the business world to examine and explain consumer behavior and other social interactions that may impact a business. Read this article to explore the goals, sources, and primary methods used in qualitative research.
Methods of Data Collection for Qualitative Inquiry
Secondary Data, Archival Data and Methods of Textual Analysis
While
sociologists often engage in original research studies, they also
contribute knowledge to the discipline through secondary data. Within
qualitative inquiry, secondary data is frequently in the form of
archival materials which may be formally stored in an archive or exist
in the files and records of public and private organizations as well as
private persons. Secondary data do not result from firsthand research
collected from primary sources, but are drawn from the already-completed
work of other researchers, scholars and writers (e.g., the texts of
historians, economists, anthropologists, sociologists, teachers,
journalists), records produced as a result of the everyday activities
within various organizational contexts (e.g., government offices,
non-profit organizations, private businesses and corporations), and
personal memoirs (e.g., correspondence, diaries, photographs). In the
contemporary context of digital technologies and communications, the
internet is a rich and expanding resource of various types of text
(e.g., written and image based) for the purpose of sociological analysis
(e.g., website pages, facebook, twitter, blogs, etc.) alongside more
traditional sources such as periodicals, newspapers, or magazines from
any period in history. Using available information not only saves time
and money, but it can add depth to a study. Sociologists often interpret
findings in a new way, a way that was not part of an author's original
purpose or intention. To study how women were encouraged to act and
behave in the 1960s, for example, a researcher might watch movies,
televisions shows, and situation comedies from that period. Or to
research changes in behaviour and attitudes due to the emergence of
television in the late 1950s and early 1960s, a sociologist would rely
on new interpretations of secondary data. Decades from now, researchers
will most likely conduct similar studies on the advent of mobile phones,
the internet, or Facebook. Within sociological inquiry the potential
sources of secondary data are limited only by the imagination of
individual researchers. A particularly rich and longitudinal source of
data for the study of everyday social reality is provided in the Mass
Observation Project located in the UK.
One methodology that sociologists
employ with secondary data is content analysis. Content analysis is a
quantitative approach to textual research that selects an item of
textual content (i.e., a variable) that can be reliably and consistently
observed and coded, and surveys the prevalence of that item in a sample
of textual output. For example, Gilens wanted to find out why
survey research shows that the American public substantially exaggerates
the percentage of African Americans among the poor. He examined whether
media representations influence public perceptions and did a content
analysis of photographs of poor people in American news magazines. He
coded and then systematically recorded incidences of three variables:
(1) race: white, black, indeterminate; (2) employed: working, not
working; and (3) age. Gilens discovered that not only were African
Americans markedly overrepresented in news magazine photographs of
poverty, but that the photos also tended to under represent
"sympathetic" subgroups of the poor-the elderly and working poor-while
over representing less sympathetic groups-unemployed, working age
adults. Gilens concluded that by providing a distorted representation of
poverty, U.S. news magazines "reinforce negative stereotypes of blacks
as mired in poverty and contribute to the belief that poverty is
primarily a ‘black problem'".
Textual analysis is a
qualitative methodology use to examine the structure, style, content,
purpose and symbolic meaning of various written, oral and visual texts.
The roots of textual analysis extend into the humanities and draw on
the theory and methodologies of hermeneutic interpretation and
linguistics (the science of language). Within the broader domain of
textual analysis, narrative analysis draws on the strategies and
techniques of literary scholars to analyze the stories people create and
use to express meaning and experience within the context of everyday
lived reality. Discourse analysis, another form of textual analysis,
finds its roots in linguistics and is an interpretive approach to texts
that focuses on the contextual meanings and social uses of larger chunks
of communication. In addition to there being multiple sources of
secondary data for the purpose of sociological analysis, there are a
variety of analytical tools and techniques that can be drawn on from the
domains of science and the humanities to enhance our capacity as
sociologists to understand meaning and motivation within the context of
everyday social reality.
Linguistics and Discourse Analysis
Social
scientists also learn by analyzing the research of a variety of
agencies. Governmental departments, public interest research groups, and
global organizations like Statistics Canada, the Canadian Centre for
Policy Alternatives, or the World Health Organization publish studies
with findings that are useful to sociologists. A public statistic that
measures inequality of incomes might be useful for studying who
benefited and who lost as a result of the 2008 recession; a demographic
profile of different immigrant groups might be compared with data on
unemployment to examine the reasons why immigration settlement programs
are more effective for some communities than for others. One of the
advantages of secondary data is that it is nonreactive (or unobtrusive)
research, meaning that it does not include direct contact with subjects
and will not alter or influence people's behaviours. Unlike studies
requiring direct contact with people, using previously published data
does not require entering a population and the investment and risks
inherent in that research process.
Using available data does have
its challenges. Public records are not always easy to access. A
researcher needs to do some legwork to track them down and gain access
to records. In some cases there is no way to verify the accuracy of
existing data. It is easy, for example, to count how many drunk drivers
are pulled over by the police. But how many are not? While it's possible
to discover the percentage of teenage students who drop out of high
school, it might be more challenging to determine the number who return
to school or get their high school diplomas later. Another problem
arises when data are unavailable in the exact form needed or do not
include the precise angle the researcher seeks. For example, the
salaries paid to professors at universities are often published, but the
separate figures do not necessarily reveal how long it took each
professor to reach the salary range, what their educational backgrounds
are, or how long they have been teaching.
In his research,
sociologist Richard Sennett uses secondary data to shed light on current
trends. In The Craftsman (2008), he studied the human desire to perform
quality work, from carpentry to computer programming. He studied the
line between craftsmanship and skilled manual labour. He also studied
changes in attitudes toward craftsmanship that occurred not only during
and after the Industrial Revolution, but also in ancient times.
Obviously, he could not have firsthand knowledge of periods of ancient
history, so he had to rely on secondary data for part of his study.
When
conducting secondary data or textual analysis, it is important to
consider the date of publication of an existing source and to take into
account attitudes and common cultural ideals that may have influenced
the research. For example, Robert and Helen Lynd gathered research for
their book Middletown: A Study in Modern American Culture in the 1920s.
Attitudes and cultural norms were vastly different then than they are
now. Beliefs about gender roles, race, education, and work have changed
significantly since then. At the time, the study's purpose was to reveal
the truth about small American communities. Today, it is an
illustration of 1920s attitudes and values. An important principle for
sociological researchers to be mindful of is to exercise caution when
presuming to impose today's values and attitudes on the practices and
circumstances of the past.