Emotional Intelligence and Trust in Servant Leadership
Completion requirements
This article points out that confidence in business leaders is declining. The researchers explore the relationship between trust, emotional intelligence, and the servant leadership style. Thie reading will help you understand the followers' perception of servant leadership.
Research design
Research approach
The data in this study was analysed by means of quantitative techniques. Primary data were collected through standardised questionnaires. The self-administered survey was the method employed in this study.
Although survey studies provide a broad overview of the phenomenon being studied, they lack the ability to evaluate the theoretical models developed through a literature review. To overcome this limitation, statistical modelling was combined with the survey study to validate the theoretical model.