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Conflict and Negotiations

Management Skills Application Exercises

  1. You might find it interesting to see how you approach conflict resolution. To do this, simply complete this self-assessment.


What Is Your Approach to Conflict Resolution?

Instructions: Think of a typical situation in which you have a disagreement with someone. Then answer the following items concerning how you would respond to the conflict. Circle the number that you feel is most appropriate.

Highly Unlikely Highly Likely
  1. I firmly push for my goals.
 1 2 3      
4 5
  1. I always try to win an argument.
 1 2 3 4 5
  1. I try to show my opponent the logic of my position.
 1 2 3 4 5
  1. I like to discuss disagreements openly.
 1 2 3 4 5
  1. I try to work through our differences.
 1 2 3 4 5
  1. I try to get all concerns on the table for discussion.
 1 2 3 4 5
  1. I try to work for a mutually beneficial solution.
 1 2 3 4 5
  1. I try to compromise with the other person.
 1 2 3 4 5
  1. I seek a balance of gains and losses on each side.
 1 2 3 4 5
  1. I don’t like talking about disagreements.
 1 2 3 4 5
  1. I try to avoid unpleasantness for myself.
 1 2 3 4 5
  1. I avoid taking positions that may incite disagreement.
 1 2 3 4 5
  1. I try to think of the other person in any disagreement.
 1 2 3 4 5
  1. I try to preserve relationships in any conflict.
 1 2 3 4 5
  1. I try not to hurt the other person’s feelings.
 1 2 3 4 5